How to avoid getting a new shoe at discount sportswear retailer Sportswear

Sportswears retailer SportSwear is offering free return shipping to customers who return their Sportswearing to their original retail locations, following a number of reports of customers getting ripped off by the online retailer.

Sportswear announced the offer, which comes in the wake of a string of complaints about a handful of brands in recent months, in a press release on Monday.

The company said customers who are unable to return their product within 72 hours will be refunded in full and will be given an opportunity to return the product for a full refund.

The offer is only valid for products from the Sportswatch range, and customers who have purchased other Sportswatches products are not eligible.

The full list of affected products can be found on the company’s website.

Sportsware said customers are welcome to return any items they may have purchased from the retailer, but that the return policy is only applicable to Sportswaps products.

It added that customers can return any Sportswap products they have purchased with any other SportSwatches products, and the company said all returns will be subject to a full full refund including a 10 per cent restocking fee.

“It is always a great pleasure to hear from our customers who choose to return a Sportswash product,” Sportsworks chief executive Ian Watson said in the statement.

“But we want to make sure that you are fully satisfied with the way we do business, and this is an important part of that process.”

We appreciate the support from customers and understand the concern some have with some of our products and are taking the opportunity to offer a full return.

“The announcement comes just a day after SportsSwear reported a 10.5 per cent rise in net profit to $9.5 million ($AU50.3 million).

The Australian Retailers Association said it had not been able to contact Sportswares about the offer because it was a “trade secret”.

The ACCA said it has previously received complaints about Sportswas behaviour on the internet and it was calling on retailers to take a more active role in ensuring customers get a good deal on their purchases.”

When retailers do not act quickly enough, customers can be left with poor value for money,” ACCA chief executive Greg McBride said.

The ACCC is also calling on the retailer to stop selling products that contain counterfeit logos, trademarks and company names that may be misleading.